Freshdesk integration

Quick start

Call Freshdesk from your generated app's worker code via the OverSkill composio client. The toolkit slug below maps to Freshdesk's public Composio identifier — your app references it by name and OverSkill handles the OAuth round-trip.

// In your generated app's worker handler:
const composio = composioClient(env);

const result = await composio.execute(
  "FRESHDESK_ACTION_NAME",
  { /* action parameters — see Actions section below */ }
);

return new Response(JSON.stringify(result), {
  headers: { "Content-Type": "application/json" }
});

Replace ACTION_NAME with one of the slugs listed in the Actions section below. The composio client handles auth + rate limits automatically — no API key is exposed to user code.

Setup

End-users supply their own Freshdesk API key. OverSkill provides a pre-built connection form via the integration card — your app can call the composio client immediately once the user has connected.

Available actions

178 actions exposed via the Freshdesk integration. Each maps to a callable slug — pass it to composio.execute(...) in your worker code.

• FRESHDESK_ADD_NOTE_TO_TICKET
• FRESHDESK_ADD_TICKET_USER_ACCESS
• FRESHDESK_ADD_WATCHER
• FRESHDESK_BULK_UNWATCH_TICKETS
• FRESHDESK_BULK_UPDATE_TICKETS
• FRESHDESK_CANCEL_CONTACT_IMPORT
• FRESHDESK_CREATE_ADMIN
• FRESHDESK_CREATE_ADMIN_GROUP
• FRESHDESK_CREATE_ADMIN_TICKET_FIELD
• FRESHDESK_CREATE_ADMIN_TICKET_FIELD_SECTION
• FRESHDESK_CREATE_AGENTS
• FRESHDESK_CREATE_CANNED_RESPONSE