Videos from Bunny, Vimeo or Wistia blocked on your custom domain

Your videos play in your video host's dashboard and on your app's overskill.app address, but on your own domain they show a 403 or a not allowed error. Nothing is wrong with your app. Your video host is refusing your custom domain.

Why it happens

Most video hosts (Bunny Stream, Vimeo, Wistia and similar) keep an allowed-domains list (sometimes called a referrer list) for each video library. It often lists only your app's overskill.app address, so when the same video loads on your own domain, the host blocks it.

How to fix it

1. Open your video host and go to the security or privacy settings for the video library your app uses. On Bunny Stream, that's Stream, then your library, then Security, then Allowed Domains.
2. Add your custom domain both with and without www, and without https://. For example, myrecipes.com and www.myrecipes.com.
3. Save, then reload a page with a video on your custom domain.

You don't need to roll back, rebuild or message the builder, and it costs nothing.

Still blocked?

Check that the domains you added match the domain your app is connected to exactly, as shown in Dashboard → Domains in the editor. If they match and videos are still blocked, your video host's support can see your library's settings.

What to read next

• Connecting your own domain — set up or check your custom domain