Troubleshooting

When things go wrong

The build failed, the preview won't load, the deploy is stuck. Here's the short list of fixes that work most of the time.

Getting help in OverSkill

Three ways to reach us — the in-app help panel, a support ticket, or email. Here's when to use each.

My users get a 401 when they log in

The

The AI says connected, but my live app has not changed

When the assistant says something is "connected", "working", or "done", that's your preview. Your live site only changes when you hit Publish.

When your build gets stuck

If you've told the builder the same thing still isn't fixed a few times in a row, your chat offers a second opinion. Here's what it does, what it costs, and when to contact us instead.