Troubleshooting

When things don't work — common fixes and where to get help.

When things go wrong

The build failed, the preview won't load, the deploy is stuck. Here's the short list of fixes that work most of the time.

The AI says connected, but my live app has not changed

When the assistant says something is "connected", "working", or "done", that's your preview. Your live site only changes when you hit Publish.

My users get a 401 when they log in

The

Getting help in OverSkill

Three ways to reach us — the in-app help panel, a support ticket, or email. Here's when to use each.

Need a hand?

Can't find what you're looking for here? Tell us what's missing and we'll help.