When you subscribe to Overskill, we automatically create a payments account for your workspace on Whop — our payments provider. Whop emails the account owner right away to confirm the setup.
That email is expected. Nothing was accessed without your permission.
The email explained, line by line
Hi [random username]
— When Whop creates your payments account, it assigns a random placeholder username (like dryrodent01). This is a Whop-generated handle, not something you chose. You can change it any time from your profile on whop.com.
An API key for [your workspace] was just changed
— As part of setup, Overskill creates a connection key on your account so payments work inside your app. The key is named OverSkill team merchant
or OverSkill marketplace pricing
. This is ours, not yours to manage — see below.
Changed by: Unknown
— Whop attributes this to Unknown
because the key is created by our platform on your behalf. There is no way to suppress this from our side.
The connection key: do not rotate or delete it
The OverSkill team merchant
and OverSkill marketplace pricing
keys are how Overskill communicates with your payments account. If you rotate or delete either, checkout on your apps will stop working — customers will not be able to subscribe or pay, and your revenue will pause. Contact support to repair it; it does not fix itself.
Leave those keys alone. Everything else in your Whop dashboard is yours to manage normally.
The placeholder username
The random username Whop assigned is just a default. It does not affect how your app works or how customers see you. To change it, sign in at whop.com, go to your profile settings, and update the username.
What you need to do
Nothing. Your payments account is set up and working. If you plan to collect money from your app, the next step is identity verification before your first cash-out — see Identity verification — what and why.
What to read next
- Selling your app — how to turn on payments and start collecting
- Identity verification — what and why — required before withdrawing to your bank
- Payment fees explained — what Whop charges